Privacy Policy

Red Treehouse Online Privacy Policy

The privacy policy for this website has been adopted by Ronald McDonald House® of Cleveland, Inc. and its related, affiliated, partner, or subsidiary organizations (these organizations are referred to collectively as "Red Treehouse"). This policy applies to all visitors to this website. Red Treehouse is committed to protecting your online privacy while you use our website. We urge you to read this privacy policy in its entirety so you will understand all of the practices and procedures we follow relating to your online privacy.

What This Privacy Policy Covers

In this privacy policy, Red Treehouse describes the type of information that is collected about you on this website, how that information is collected, for what that information will be used, and to whom it will be given. This privacy policy will also tell you how to limit our use of your personal information.

Contact our Website

This website is Red Treehouse’s responsibility. You can contact us by e-mail at or at the address indicated below.

Types of Information Collected and How It Is Used

For site management purposes, information is collected for statistical purposes. This system uses software programs to create summary statistics, which are used for such purposes as assessing the level of interest in specific information, determining technical design specifications, and identifying system performance or problem areas. Any demographic information collected is aggregated to determine who is utilizing the site and to assist with funding opportunities. Information submitted voluntarily will be used only for the intended collection purposes. For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. The raw data logs are not used for any purpose other than site maintenance and are not disclosed to any user. Raw data logs are not permanently kept and are removed based on server traffic and on records retention policies of Ronald McDonald House® of Cleveland Inc.

If you enter personal information using the User Profile, the information that you enter is collected and stored in connection with the processing of your account. However, this information will be used and stored only as necessary for processing and record keeping related to your account and will be aggregated when necessary in order to seek funding opportunities. The information will not be disclosed except for these purposes or as otherwise required by law. If you provide an email address, that address may be retained and used for further communications with you relating to your email inquiry or account.

This website collects no personal information about you unless you choose to provide that information to us. You are able to submit personal information by creating a profile and/or submitting an email through the website. The personal information submitted is used only for the intended purposes. We do not give, share, sell, or transfer any personal information to a third party except as required by law.
Our operating system will automatically record some general information about a user’s visit. Information collected includes:

  • User’s internet service provider domain

  • User’s computer internet browser, e.g. “Firefox” or “Safari”

  • User’s computer operating system, e.g. Windows, Macintosh

  • Date, time and places that user visited on the website, and

  • Address of any website from which user linked to this website

This tracking system does not record information about individuals and the information collected is used for statistical purposes only.

When making an online donation, Red Treehouse gathers personal information, such as first and last names, home addresses, e-mail addresses and credit card numbers, only when voluntarily submitted by you. If you make an online donation, personal information will be collected from you in order to process that donation.

Sharing of Personal Information

Red Treehouse may engage various companies to perform a variety of functions for us, such as assisting with donation collection and providing technical services for our Internet websites, among other things. Red Treehouse may provide these companies with access to personal information if needed to perform certain functions. However, these companies may use such personal information only for the purpose of performing that function and may not use it for any other purpose. Other than as provided in this privacy policy, Red Treehouse does not sell, rent, transfer, or disclose personal information to third parties.

Red Treehouse reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.


You are in control of all personal information you provide to us online. If at any time, you would like to change the personal information we have about you or delete your account profile, you can do so through the My page. Organizations wishing to change information can do so through the Suggest an Edit page  or, if they would like to delete their organization can do so by sending an email request to

Disclosure of Illegal Activity

Possible evidence of use of this site for illegal purposes will be provided to law enforcement authorities.


The importance of security for all personally identifiable information associated with our users is of great concern to us. Financial information, if collected, is transmitted from your computer to our server using encryption software. Only those employees who need access to our users’ information in order to do their jobs are allowed access to this information.  However, although we take precautions to prevent unauthorized persons from hacking into our system to access personal information, we cannot guarantee that the security measures we have in place will not be breached


"Cookies" are pieces of information that an Internet site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow a certain Internet site to remember important information that will make your use of the site more convenient. Like most Internet sites, Red Treehouse uses cookies for a variety of purposes in order to improve your online experience. We may also employ cookies so that we remember you when you return to the site. We may associate personal information with a cookie file in that instance.  Additionally, we use cookies to track the total number of visitors to our site on an anonymous, aggregate basis.

The use of cookies is a widespread industry standard. Many major websites use cookies. Most Web browsers are initially configured to accept and process cookies. You can configure your browser to refuse cookies.

Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website.

Links to Other Sites

We may offer links to sites that are not operated by Red Treehouse. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies or the content on those linked sites. Occasionally, by visiting those linked sites you may receive cookies from advertisers, partners and vendors associated with those linked sites. We do not control these cookies.

Changes to our Privacy Policy

Our privacy policy became effective on September 12, 2011. From time to time, it may be necessary for Red Treehouse to change its privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

Acceptance of This Privacy Policy

By using this website, you agree to the terms as well as any posted changes of this Privacy Policy. If you do not agree to the terms, DO NOT use our website.

How to Contact Us

If you have any questions about the Red Treehouse Internet Privacy Policy, please contact us at:
Red Treehouse
10415 Euclid Ave.
Cleveland, OH 44106
(216) 229-5757