Contact our Website
This website is Red Treehouse’s responsibility. You can contact us by e-mail at RedTreehouse@rmhcleveland.org or at the address indicated below.
Types of Information Collected and How It Is Used
For site management purposes, information is collected for statistical purposes. This system uses software programs to create summary statistics, which are used for such purposes as assessing the level of interest in specific information, determining technical design specifications, and identifying system performance or problem areas. Any demographic information collected is aggregated to determine who is utilizing the site and to assist with funding opportunities. Information submitted voluntarily will be used only for the intended collection purposes. For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. The raw data logs are not used for any purpose other than site maintenance and are not disclosed to any user. Raw data logs are not permanently kept and are removed based on server traffic and on records retention policies of Ronald McDonald House® of Cleveland Inc.
If you enter personal information using the User Profile, the information that you enter is collected and stored in connection with the processing of your account. However, this information will be used and stored only as necessary for processing and record keeping related to your account and will be aggregated when necessary in order to seek funding opportunities. The information will not be disclosed except for these purposes or as otherwise required by law. If you provide an email address, that address may be retained and used for further communications with you relating to your email inquiry or account.
This website collects no personal information about you unless you choose to provide that information to us. You are able to submit personal information by creating a profile and/or submitting an email through the website. The personal information submitted is used only for the intended purposes. We do not give, share, sell, or transfer any personal information to a third party except as required by law.
Our operating system will automatically record some general information about a user’s visit. Information collected includes:
User’s internet service provider domain
User’s computer internet browser, e.g. “Firefox” or “Safari”
User’s computer operating system, e.g. Windows, Macintosh
Date, time and places that user visited on the website, and
Address of any website from which user linked to this website
This tracking system does not record information about individuals and the information collected is used for statistical purposes only.
When making an online donation, Red Treehouse gathers personal information, such as first and last names, home addresses, e-mail addresses and credit card numbers, only when voluntarily submitted by you. If you make an online donation, personal information will be collected from you in order to process that donation.
Sharing of Personal Information
Red Treehouse reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.
You are in control of all personal information you provide to us online. If at any time, you would like to change the personal information we have about you or delete your account profile, you can do so through the My RedTreehouse.org page. Organizations wishing to change information can do so through the Suggest an Edit page or, if they would like to delete their organization can do so by sending an email request to Redtreehouse@rmhcleveland.org.
Disclosure of Illegal Activity
Possible evidence of use of this site for illegal purposes will be provided to law enforcement authorities.
The importance of security for all personally identifiable information associated with our users is of great concern to us. Financial information, if collected, is transmitted from your computer to our server using encryption software. Only those employees who need access to our users’ information in order to do their jobs are allowed access to this information. However, although we take precautions to prevent unauthorized persons from hacking into our system to access personal information, we cannot guarantee that the security measures we have in place will not be breached
Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website.
Links to Other Sites
We may offer links to sites that are not operated by Red Treehouse. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies or the content on those linked sites. Occasionally, by visiting those linked sites you may receive cookies from advertisers, partners and vendors associated with those linked sites. We do not control these cookies.
How to Contact Us
10415 Euclid Ave.
Cleveland, OH 44106